Privacy policy

How we handle personal data under UK data protection law. Last reviewed 2 July 2026.

This privacy policy explains how Casino Exit GamStop collects, uses and protects personal data when you visit this website, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Bracketed entries are placeholders for the operator’s real details, to be completed before the site goes live. We are an information portal and we keep data collection to a minimum; we do not run player accounts, take deposits or process gambling transactions of any kind.

Understand the key terms

A few definitions help make the rest of this policy clear. Personal data means any information relating to an identified or identifiable living individual, such as a name, an email address or, in some cases, an online identifier like an IP address. Processing means anything done with personal data, including collecting, storing, using, sharing or deleting it. The data controller is the party that decides why and how personal data is processed, which for this site is the operator named above. A data processor is a third party that processes data on the controller’s instructions, such as a hosting or analytics provider.

See what data we collect and why

We collect only what is needed to run the site and to respond to people who contact us. When you simply read the site, our hosting and any analytics tools may process limited technical data such as your IP address, browser type, device information and the pages you view, which is standard for almost every website and is used to keep the site secure and to understand in aggregate how it is used. When you use the contact form or email us, we process the details you provide, such as your name, email address and the content of your message, so that we can reply. We do not ask for special category data, and you should not send us sensitive personal information through the contact form. We do not knowingly collect data from children, and this site is intended only for adults aged 18 or over.

Know the lawful basis for processing

Under Article 6 of the UK GDPR we must have a lawful basis for each kind of processing. For responding to your enquiries we rely on legitimate interests, namely our interest in communicating with people who contact us, balanced against your interests and rights. For keeping the site secure and functioning we also rely on legitimate interests. For any non-essential cookies, such as analytics or marketing cookies, we rely on your consent, which you give through the cookie banner and can withdraw at any time; the detail of which cookies we use is set out in the cookie policy. Where we are required to keep certain records to comply with the law, our basis is legal obligation.

Read how cookies and analytics work here

Like most websites, this site can use cookies and similar technologies. Strictly necessary cookies that make the site work are set without consent because the site cannot function without them. Functional, analytics and any marketing cookies are only set after you give consent, and you can change or withdraw that consent at any time. Where we use an analytics tool to understand how the site is used, it is configured to minimise the data collected and we treat the resulting statistics as aggregate information rather than as a profile of an individual. The full list of cookie categories, named cookies, their purposes and their retention periods, together with instructions for disabling cookies in your browser, is on the cookie policy page.

See when we share data with third parties

We do not sell your personal data, and we do not share it for third-party marketing. We may share limited data with service providers who help us run the site, such as our hosting provider, our analytics provider and any email or form-handling service, and these act as our processors under contract and only on our instructions. We may also disclose data where we are legally required to do so, for example in response to a lawful request from a public authority. Where a provider processes data outside the United Kingdom, we take steps to ensure an appropriate level of protection through the safeguards recognised under UK data protection law. The external organisations we link to, such as the regulator and support charities, are independent and have their own privacy policies that govern any data you provide to them directly.

Understand how long we keep data

We keep personal data only for as long as we need it for the purpose for which it was collected, and then delete it or anonymise it. Enquiry and contact-form correspondence is typically retained for up to [RETENTION PERIOD, for example 12 to 24 months] after the matter is closed, unless we need to keep it longer to meet a legal obligation or to handle a dispute. Technical and analytics data is retained for the period stated in the cookie policy and is generally held in aggregate form. If you ask us to delete your data, we will do so unless we are required to retain it by law.

Exercise your data subject rights

Under the UK GDPR you have a number of rights over your personal data, which you can exercise free of charge in most cases by contacting us at the address above. These include the right to be informed about how your data is used, the right of access to a copy of the data we hold about you, the right to rectification of inaccurate data, and the right to erasure where there is no good reason for us to keep it. You also have the right to restrict or object to certain processing, the right to data portability where processing is based on consent or contract and is carried out by automated means, and the right to withdraw consent at any time where we rely on it. We will respond to a valid request within one month. If you are not satisfied with how we handle your request, you may complain to the Information Commissioner’s Office, the UK supervisory authority.

Note how this policy may change

We may update this privacy policy from time to time to reflect changes in the site, in the services we use or in the law. When we make a material change we will update the review date at the top of this page, and significant changes will be made clear on the site. We encourage you to review this page periodically. For the legal identification of the site operator see the legal notice, and for how to reach us see the contact page.

Free, confidential support is available now

If gambling is causing you or someone you know harm, the National Gambling Helpline, operated by GamCare, is free and open 24 hours a day, seven days a week on 0808 8020 133 for residents of England, Scotland and Wales. You can read more at GamCare and self-exclude at GamStop.

This privacy policy contains placeholder details to be completed by the site operator before publication. It is general information, not legal advice.